ORDERING

Online Orders
To order online, click on the picture of the item you would like to purchase and you will be directed to it's product description page. From here, and add it to your cart by clicking on the add to cart icon. Please note, that placing an item in your shopping cart does not mean you have automatically ordered. Your order will only be placed once you have confirmed the items you want to purchase in checkout.

Phone Orders
Please call us on 0405219785 in normal business hours to place a phone order.

Email Orders
Send an email to nicole.meintjes@theprincessandthepea.com.au to order an item and we will email you back to confirm stock availability.

PAYMENT

Please note all prices on this website are in $AUD.

Online
The Princess & The Pea uses Paypal to process all online payments, which are processed on Paypal's secure website. You don't need a Paypal account to use Paypal, just use your credit card as you would normally do.

Direct Deposit
If you would like to make your payment by direct deposit please email us to let us know so we can hold the item you are purchasing until your payment clears with our bank. Using your surname as a reference our bank details are:

Account Name PRINCESS AND PEA
BSB    012623
ACC    594361187

Cheque or Money Order
If you would like to pay by cheque or money order please send your payment to:

The Princess & The Pea
PO Box 4
Cooranbong  NSW  2265
Australia

DELIVERY

Unless otherwise stated in the individual product description, every effort will be made to dispatch both instock national and international orders words deleted within 24 hours of receiving your cleared payment.

Our shipping rates are as follows:

Within Australia $7.50
International $20.50

Please note, that large furniture pieces weighing more than 10kg are only available for delivery within Australia and will be dispatched by Courier at a cost of $20.00 per item.

RETURNS & REFUNDS

While we make every effort to provide as much information as we can for you to make an informed decision to purchase, if you are not happy with what you have bought please return it to us within 14 days and we will happily refund your payment.

Returns can be sent to:

The Princess & The Pea
PO Box 4
Cooranbong  NSW  2265
Australia

PRIVACY

The Princess & The Pea Internet Privacy Statement:
The Princess & The Pea has a strong commitment to providing excellent service to all of our customers and visitors of this web site, including respecting your concerns about privacy. We understand that you may have questions about how this website collects and uses information. We have prepared this statement to inform you of the privacy principles that govern theprincessandthepea.com.au which are listed in this privacy statement.

This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns.

If after reviewing this Statement you have any questions or privacy concerns please send an email to nicole.meintjes@theprincessandthepea.com.au or send a letter to:

The Princess & The Pea
PO Box 4
Cooranbong  NSW  2265
Australia